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Alcohol and wine sales via ecommerce were opened up on 1 June 2020 after 66 days of an alcohol ban during Lockdown level 4 and 5. Online orders continued during lockdown with the anticipation of delivery within a week of the ban being lifted and along with new sales that exploded immediately after this announcement by the South African Government, this situation almost immediately resulted in unprecedented volumes which required couriers to instantly increase infrastructure and labour to accommodate the volumes.
Unfortunately the flood or orders directly impacted the ability to perform at regular delivery levels and created an extensive backlog in all systems despite market research and planning throughout May in anticipation of increased volumes.
Seabourne Express has been delivering wine nationwide for almost 10 years & are considered specialists in the industry, moving some of the most highly regarded & sought after wines across the planet. June 2020 will be remembered as one of the most challenging times in Seabourne’s history as we fought 24 hours, 7 days a week in an attempt and meet our customers expectations and achieve deliveries.”
The IWSC International Winemaker of the Year Trophy is an extremely coveted title and to win this not only once but a staggering 3 times is a massive achievement.
Abrie Beeslaar was presented with this award for the third time at the International Wine and Spirit Competition (IWSC) gala ceremony in London on 15 November 2017.
At Seabourne Express, we are extremely proud & honoured to be the chosen courier for Abrie to move his private label wine collection.
Beeslaar Wines have many accolades including the latest on the Tim Atkin 2017 report being “Overall Red Wine of the Year: Beeslaar Pinotage 2015”.
Congratulations on your title, Abrie & we wish you many more years of passionate wine making!
Visit Beeslaar Wines website at: www.beeslaar.co.za
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Excellent Sufficient Service with a smile!!
Ezelle Harris, you have a team to be proud off!
I recently contacted numerous courier companies regarding 4 x containers that I needed to be collected in KZN and delivered in JHB - looking at about 100kg.....
So upon receive quotation form customer service consultant Mari Schwarts - Seabourne Logistics had the best rate for my collection....
I dealt with a lot of couriers in the past but in this case I take my hat off!!
Mari Schwarts - prompt with reply and feedback - not once did I have to ask about my shipment - I was kept in the loop at all times.
The Ops Managers JHB - Danny Blignaut and KZN - Jason Potgieter - you arranged this in a wink of a eye
Your teams prompt, friendly and excellent!!
Special thanks to Imthiaz Noor Mohammed and Gugulethu for collecting my consignment and special thanks to Gladstone and Wiseman for delivering my consignment!!
You guys were helpful friendly and man I just can't extend how happy I am with the service I have received!!
Mari, keep it up!!! Your friendlyness and helpfulness is an assist to the company!!
Your customer service rocks!!!
I would definitely recommend Seabourne Express!!
One VERY VERY happy Customer!!!!!
Please see on the attached link a lovely compliment we received this morning online: https://hellopeter.com/seabourne-express-pty-ltd/reviews/excellent-sufficient-service-with-a-smile-2128563